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Am I allowed to have MP3s ?You are allowed to host mp3 files, but you may not host any files with a copyright belonging to...
Views: 31
Anti-virusThere is no need for us to provide anti-virus on a Linux box. We manage those, and our security...
Views: 28
Are your servers PCI compliant?All of the cluster servers which make up HDWEBPROVIDER™ have been updated for PCI compliance....
Views: 177
Are your servers Unix / Linux, or Windows NT?All HDWEBPROVIDER™ Shared and Reseller servers run on CentOS Linux, which is identical to Red...
Views: 14863
ASP, active server pagesWe can support .asp on our Linux servers with Chilisoft (a third-party, non-microsoft edition of...
Views: 60
Awards and ReviewsWe have great reviews and are the number one hosting reseller in the world. We are proving every...
Views: 101
Backup policy, Do you provide backups?You are responsible for your backups and web content.We create our own weekly backups on the...
Views: 89
Bandwidth policies and pricesBandwidth is the amount of data that can be transferred to and from your account in one month....
Views: 67
Can I host friends?Yes, you can host sites for your friends on your Web Hosting account, as long as you are not...
Views: 60
Can I use Boonex Software (Ray, Dolphin & Orca) ?This software will work on our shared servers, however you will NOT be able to use the...
Views: 76
Custom InstallationsCan I install the programs myself?As long as you can upload the install files to your site and...
Views: 67
Do you accept AlertPay. Can i pay with AlertPay?Yes, We accept payments via AlertPay for web hosting services including Reseller Hosting,...
Views: 12
Do you accept Moneybookers. Can i pay with moneybookers?Yes, We accept payments via Moneybookers for web hosting services including Reseller Hosting,...
Views: 38620
Do you allow KVM on dedicated?KVM is a external box that lets you connect to our server and act like you have a monitor,...
Views: 21
Do you offer support in other languages?We offer support in English, Spanish, Portugese and Dutch. However, our cPanel has all major...
Views: 12736
Do you offer Telnet?Yes, telnet will work by default.Telnet Command = telnet mail.domain.com port#example telnet...
Views: 71
Do you offer white label hosting?"White label" means products which can be branded.Yes, our reseller and dedicated customers can...
Views: 19
Do you support LAMP?LAMP stands for Linux, Apache, MySQL, and PHP. Yes, we do have all of these on our shared...
Views: 69
Does HDWEBPROVIDER™ support FastCGI ?FastCGI is enabled on all of our servers at this time.To enable FastCGI on a your account, simply...
Views: 75
Does HDWEBPROVIDER™ work with Macs?Yes, it does.Everything on your account works on our servers, so it doesn't matter what your...
Views: 74
GlossaryAd Server - An ad server is a computer server, specifically a web server, that stores...
Views: 84
HDWEBPROVIDER™ has gone GreenHow has HDWEBPROVIDER™ gone green?HDWEBPROVIDER™ has purchases certified Texas Wind Renewable...
Views: 200
How can I transfer my Blogger site to HDWEBPROVIDER™ hosting?Since Blogger isn't an actual hosting company, there's no real way to transfer the site from...
Views: 93
How do I move with no downtime?Switching to a new host can be a complicated process. Follow our steps to ensure that your move...
Views: 22
How do I renew my hosting?Your hosting plan will automatically renew every billing cycle (normally month-to-month).All you...
Views: 75
How long does it take to setup my account?After you pay for the hosting:- Shared accounts take less than 10 minutes to set up.- Reseller...
Views: 18944
How many accounts per server?I cannot offer an estimate.We have multiple accounts on the shared and reseller servers, and it...
Views: 55
How many servers does HDWEBPROVIDER™ have and where are they located?We have over 7000 servers at The Planet in Dallas and Houston, Texas.
Views: 61
How many websites can I build?There is no way to determine the number of websites you can host on our accounts. The number will...
Views: 66
How much traffic can I have?There is no way to determine the maximum number of visitors your site can sustain. Each site is...
Views: 66
How often do you update programs?We update each program as soon as our server administration team approves it.Often updates are...
Views: 68
How to transfer hosting with no down time.What about my Database?If you are concerned about your databases staying up-to-date, all you need...
Views: 65
How to transfer your wordpress blog from one host to another hostFirst thing first, make a backup of your database using phpMyAdmin. Once you have successfully...
Views: 80
I do not see an option to sign up as an existing customer: Add this order to my account.When signing up for an account, if you do not see the option for: Add this order to my account,...
Views: 83
inode usage limitsAn inode is a data structure used to keep information about a file on your hosting account. The...
Views: 78
IP address - static vs dynamic, public vs private, shared vs resellerAn IP address is the location of a computer on the internet.Example: 123.45.67.89 Here are some...
Views: 1870
Is PHP running as Apache or CGI?Normally, we run PHP as CGI.Shared and Reseller hosting cannot change this.Dedicated server...
Views: 139
Is there any contract for hosting?There are no contracts to keep you at HDWEBPROVIDER™. You may pay month to month and cancel...
Views: 65
Is WYSIWYG available?What You See Is What You Get... WYSIWYGIt's a type of HTML editor that lets you make webpages...
Views: 79
kSplicekSplice is being rolled out onto the dedicated servers at this time. This roll out will...
Views: 21
Legal and Acceptable ContentAcceptable content for websites. Does HDWEBPROVIDER™ allow my site?For more information, we...
Views: 80
open new PortCan you give me access to a specific port number?For shared servers, we can only open outbound...
Views: 67
PEAR packagesIf you need any of these modules, please contact us via phone, live chat, or email...
Views: 22
PHP 5.3At this time, on shared/reseller servers, we are not upgrading to 5.3.1.This is only allowed on...
Views: 21
PHP modulesIf you need any of these modules, please contact us via phone, live chat, or email...
Views: 23
Ruby on Rails and gemsRuby on Rails is an open-source web application framework. It aims to increase the speed and ease...
Views: 62
Scheduled backups - LinuxShared and Reseller: You cannot schedule backups. We do not supply a script which can backup your...
Views: 60
SecFilterEngine and SecFilterScanPOSTIf you require hosting to have SecFilterEngine Off or SecFilterScanPOST Off, do not worry.Those...
Views: 23
Server Locales, languages supported by the server operating systemHDWEBPROVIDER™ servers do support other languages other than English.The operating system...
Views: 25
socket connectionsA socket is defined as one endpoint of a two-way communication link between two programs running...
Views: 65
Technology GrantHDWEBPROVIDER™ will gladly provide free or reduced price web hosting to qualifying non-profits.
Views: 64
Tell me about Apache.Apache is the program on our servers used to view web pages. What are the maximum number of...
Views: 56
Tell me about free content transfersThe free transfers include website files, databases and scripts.
Views: 19
The Planet DatacenterOur data centers are at The Planet. All of our servers (shared and dedicated) are located in...
Views: 75
Tomcat JavaTomcat is currently supported on Linux and Windows dedicated servers only, as well as our VPS...
Views: 24
Uptime GuaranteeImportant: *If a shared or reseller server has more than 0.1% downtime during any month, you...
Views: 22
What control panel do you use and do you have a demo?The control panel we use is called cPanel. If you have Reseller or Dedicated Hosting, we provide...
Views: 60
What does Fully Managed mean?HDWEBPROVIDER™ accounts which get fully managed support are: *Shared webhosting *Reseller...
Views: 28
What file system do you use on Linux?Linux supports many different file systems, but common choices for the system disk include the...
Views: 68
What is Server Load?Load expresses how many processes are waiting in the queue to access the computer processor. Of...
Views: 71
What is the best coupon code for me?You can find our current coupon code on the front page of hdwebprovider.comThe 15% off coupon can...
Views: 55
What makes a username or password invalid?Here are the rules for your hosting user name and password.Username must be alphanumeric and...
Views: 17
What software and program versions does HDWEBPROVIDER™ offer?Quick Reference Apache 2.2.15 PHP 5.2.13 Perl ...
Views: 27
What version of PHP are you using?We are running PHP 5 installed on all of our shared and reseller servers.
Views: 71
Where can I get help with Design and Coding Issues?We do not offer a service like this at HDWEBPROVIDER™, but we can provide you with a solution.
Views: 75
Why choose HDWEBPROVIDER™?Why buy with HDWEBPROVIDER™?At HDWEBPROVIDER™ we are proud to be the best.That is why we...
Views: 76
Why don't you allow overselling ?Almost all reseller's offering overselling start out the same. Clients have great uptime, servers...
Views: 65
Will my existing email accounts be transferred over as well?If your previous hosting company uses cPanel, then we can migrate your current email boxes and...
Views: 19
Will my website work in China?China has a sophisticated firewall. The government blocks many sites because of their variety of...
Views: 74
Will you place ads on my site?hdwebprovider.com will NOT place ads on your site. That is one of the many advantages of having a...
Views: 64
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