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Accessing Web DiskWeb disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...
Views: 85
Apache Error LogsWhen you check the error logs, you can see many things.Some things you can ignore:File does not...
Views: 41033
Apache Handlers, running html as phpApache handlers allow you to control what Apache will do with certain file types. When Apache...
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Apache modules that are on all of our shared serverscore.c mod_authn_file.c mod_authn_dbm.c mod_authn_dbd.c mod_authn_default.c mod_authn_alias.c...
Views: 71
Can I password protect directories?To password protect directory: Wait! Why read this when you can watch the movie tutorial...
Views: 78
CGI centerThe following CGI Scripts are pre-installed and ready to use on your account: Simple CGI Wrapper...
Views: 47038
Changing your cPanel style.Watch the movie tutorial here. 1.Login to cPanel and click Change Style.2.Click the radio button...
Views: 48043
Copy Entire Database or Rename DatabaseIs there a way for me to copy an entire database in cPanel? 1.Go to cPanel > MySQL Databases...
Views: 67
cPAddonsCPaddons is no longer available, as it's outdated and depreciated. You will need to use...
Views: 79
cPanel Video TutorialsWe have set up step-by-step movies on how to do nearly everything with your account. More...
Views: 92
Creating a URL redirect.1.Login to cPanel and click the Redirects icon.2.Leave the setting as 301 redirect, as this is...
Views: 81
Custom error pagesBefore you read this article, why not watch the movie tutorial instead? To create a custom error...
Views: 62
Do you have a manual for your control panel?Yes, a manual for cPanel is available. Go to http://www.cpanel.net/support/docs/index.htm to view...
Views: 69
Document Root ChangesWe can no longer change the document root for your main (primary) domain. This causes problems...
Views: 77
Error Page CodesWhat are Error Codes? These numbered error codes are how the server tells website visitors about...
Views: 74
GnuPG keysGnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...
Views: 74
HDWEBPROVIDER™ theme for cPanelHDWEBPROVIDER™ theme for cPanel The HDWEBPROVIDER™ themed cPanel is only offered to shared...
Views: 29
Hidden filesHidden file and folder names start with a dot. Examples:.htaccess.htpasswd.fantasticodata.bashrc...
Views: 80
How can I change my control panel username?How can I change my control panel username?SharedUnfortunately, you may not change the user name...
Views: 14027
How do I backup / restore / move from one cPanel host to another?How do I move my sites from my old host to you guys? If your old host is using cPanel you are in...
Views: 65
How do I create a MySQL database, user, and then delete if needed?Create: If you are using any type of PHP software or keeping a collection of records which need...
Views: 67
How do I create and delete a cron job?Before reading, why not watch the movie tutorial? Cron Jobs run scheduled tasks at specific...
Views: 63
How do I create and remove an Addon Domain?Before you read this article, perhaps you would rather watch our Video TutorialNote: You may not...
Views: 180
How do I deny IP address access?Do you want to stop someone from visiting your website? This tool will block anyone from a...
Views: 59
How to backup/restore your MySQL databaseIf you run a database driven website, it is important to backup your databases very frequently....
Views: 73
How to change DNS zones (MX, CNAME, and A records)With cPanel 11.25, you now have access to make some of these changes. Note: This feature will...
Views: 27
How to change permissions (chmod) of a filePermissions can be a very important thing when it comes to your hosting account. Some permissions...
Views: 54
How to change the password of your cPanel accountThere may be times where you would like to change the password of your account. It is recommended...
Views: 71
How to connect to the MySQL databaseConfiguration Settings:Host = localhost (really, put localhost)Database name =...
Views: 62
How to create blacklistsSpamAssassin inschakelen:• Klikt u op de knop SpamAssassin inschakelen op de hoofd pagina van...
Views: 63
How to create/edit/delete a file using the File ManagerThere may be times when you wish to create, edit, or delete a file or folder in your account. You...
Views: 65
How to disable anonymous FTPAnonymous FTP is disabled by default. You will require a Business plan or better and a dedicated...
Views: 64
How to download a home directory backupBackups are very important part of maintaining a website. It is important to backup your files on...
Views: 65
How to generate/download a full backupA full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you...
Views: 74
How to install a script using FantasticoFantastico is a great addition to cPanel, which allows users to install the great open source...
Views: 71
How to log into cPanelThere are several ways to log into cPanel. The best way depends on if your domain name has...
Views: 217116
How to navigate through File ManagerFile Manager is an quick and easy way to navigate through you files.Check out our File Manager...
Views: 54
How to park a domain on an addon domainIn order to park a domain on top of an addon domain, please do the following: 1.Click addon...
Views: 86
How to Password Protect one file1) Put your .htpasswd above your root so visitors can't access it/home/cpanelusername/.htpasswd...
Views: 54
How to redirect a subdomain to another pageHow to redirect a subdomain to another pageYou might want your sub domain to redirect to another...
Views: 76
How to redirect a subdomain to another pageYou might want your sub domain to redirect to another page. To do this, please do the following:...
Views: 68
How to remove a script from FantasticoThere may be a time when you would like to remove a script which was installed through Fantastico...
Views: 60
How to upload a file using the File ManagerYou may want to upload your files directly through cPanel. You can do this through the File...
Views: 55
How to upload to an Addon or SubdomainOption 1In a FTP client enter this information. Host = add on domain nameUser =...
Views: 69
How to use GZipHow to use GZip We support sending gzip files, or gunziping/gzipping files on the shared server....
Views: 28
How to view website statistics in cPanel using AWStatsWhen you have a website online, you may want to check on how many people are coming to your...
Views: 81
htaccess long linesSometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...
Views: 61
I accidentally deleted the public_html or www folder.If you delete the www folder, your site should still load properly. If you delete the...
Views: 71
I already own a hosting package and want to add a 2nd domain.Please remember that a shared plan cannot add a second domain for hosting. Even domain aliases...
Views: 62
I created an Addon Domain, why did it say Subdomain added?Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore this!...
Views: 66
I want to create an addon domain but do not want to change my name servers first.Email a support@hdwebprovider.net and request to add one of your domain's current nameservers to...
Views: 66
I want to set the folder for my addon domain to something outside of public_html.The cPanel X3 theme will allow you to specify a path outside of public_html. If you do not see...
Views: 68
Image ManagerThe Image Manager allows you to view and modify images in your account. You can change the size...
Views: 51
Incorrect diskspace and information in cPanelIncorrect diskspace and information in cPanel Your cPanel keeps disk space usage for your entire...
Views: 22
Index ManagerGo to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...
Views: 68
Internal Server Error help, 500 errorInternal server errors can be caused by a few different things. Please check the Error Logs in...
Views: 59
Latest VisitorsYou will find an icon for this in cPanel, under the Logs section. This function will show the...
Views: 69
Local, Backup, and Remote Mail ExchangerLocal, Backup, and Remote Mail Exchanger This is a setting that tells HDWEBPROVIDER™ how to...
Views: 23
Lost database passwordForgot your database's password?You must create a new user with a new password. Do not worry,...
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mail folderHDWEBPROVIDER™ uses a maildir system, which means that all your email boxes and messages are...
Views: 61
My new domain is showing a search portal page, or advertising page.If your new addon domain is showing a search portal page, then we need to restart Apache.Please...
Views: 99
MySQL database size limitMySQL database size limitThere is no limit for the size of databases.MySQL is only limited to the...
Views: 16
MySQL queries or tables stop workingMySQL queries or tables stop working.If you get an error which says, "so-and-so is marked as...
Views: 23
Need to review all the scripts in Fantastico?To view all the scripts offered inside Fantastico, including each version and support links,...
Views: 93
None of my CGI scripts are working on the server. How do I get them to work?First, make sure the script files are in the cgi-bin folder.Second, make sure the file...
Views: 61
PHP limits that cannot be changedPHP has been configured to use the following settings on our shared and reseller servers:safe...
Views: 72
phpMyAdminphpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web. Databases...
Views: 63
PhpMyChatPHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons are a...
Views: 76
Please read before creating a subdomain.When you create a subdomain in cPanel, you will be asked to choose the name of the subdomain, the...
Views: 64
Please read before creating an Addon Domain.Please read before creating an Addon Domain.About addon domainsAddon Domains are handled like...
Views: 26
Proper MIME typesMime types tell browsers how to handle specific extensions.For example, the text/html mime type...
Views: 61
Proxy access for cPanel, WHM, and webmail. Needed to bypass firewallsWith your Linux Shared Hosting accounts, you have access to a control panel that contains the...
Views: 69
public_ftp folderThe public_ftp folder is used for storing files which are available with anonymous FTP.You cannot...
Views: 56
public_html folderThe public_html folder is the web root for your primary domain name.This means that public_html...
Views: 66
Secure cPanel loginSecure cPanel loginHow do I use shared SSL to access cPanel ?Use https and our IP address,...
Views: 35
symlink filesA symbolic link (also symlink or soft link) is a special type of code that contains a reference...
Views: 67
Viewing your disk space usage.Watch the video tutorial.Login to cPanel, and under Files, click Disk Space Usage.This page shows...
Views: 77
Webmail iconYou can check the webmail for any account by logging into domain.com/webmail with the full...
Views: 84
What are Cron Jobs?A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...
Views: 57
What do I put for the cron job Command to Run?Movie on how to use the Standard cron job option.Command lines. Examples only! Bold sections must...
Views: 76
What happened to the search engine submitter that was in cpanel?It was removed by cPanel because all search engine submitters are obsolete. The search engines...
Views: 62
What is a Document Root folder?What is a Document Root folder?The document root is the folder where you keep website files for a...
Views: 20
What is a favicon?The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also see...
Views: 78
What is a parked domain? How do I create and delete one?Parked domains are additional domains which you host on your account. They will display the same...
Views: 58
What is a subdomain name? How do I create and delete one?A subdomain is a second website, with its own unique content, but there is no new domain name....
Views: 68
What is an addon domain?An addon domain is a fully functional domain that can be created from within your control panel....
Views: 67
What is Fantastico?Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 10,000...
Views: 12781
What is hot linking? How do I enable and disable hotlink protection?Hot link protection prevents other websites from directly linking to files and pictures on your...
Views: 64
What is the difference between parked, addon, and subdomains?A subdomain is a second website, with its own unique content, but there is no new domain name....
Views: 62
What is the path to an addon domain?The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...
Views: 70
Why can't I log into my cPanel, WHM, or webmail?Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and...
Views: 69
WordPress Super Cache pluginWordPress Super Cache pluginWord Press Super cache will be installed by default with all new...
Views: 19
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